Terms and Conditions

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Terms and Conditions

Effective Date: January 15th, 2025

Welcome to NORKOZ! By purchasing, accessing, or using our products, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). These Terms govern the use of NORKOZ ("Company," "we," "us," or "our") products, including all Kratom extract supplements and related items, available through our website at www.norkoz.com.

1. Age Requirement
You must be at least 18 years of age (or the legal age in your jurisdiction) to purchase our Kratom products. By accessing or purchasing from our website, you confirm that you are of legal age.

2. Legal Compliance
You agree that you are responsible for complying with all local, state, and federal laws and regulations regarding the purchase, possession, and use of Kratom products. The legality of Kratom varies by region, and we make no representations about the legal status of Kratom in your location. It is your responsibility to ensure that Kratom is legal in your area before purchasing our products.

3. Product Information
We strive to provide accurate and up-to-date information about our Kratom products. However, we do not guarantee the accuracy or completeness of the product descriptions, and we reserve the right to make changes to product offerings and descriptions at any time. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

4. Use of Products
By purchasing Kratom products from our website, you acknowledge that you understand the potential risks associated with their use. It is recommended that you consult a healthcare professional before using Kratom, especially if you have any pre-existing medical conditions, are pregnant or nursing, or are taking any medications.

5. Health & Safety Disclaimer
Our Kratom products are sold as dietary supplements and are not intended to replace medical advice or treatment. We do not make any claims regarding the health benefits or therapeutic effects of Kratom. You should use Kratom responsibly and follow all dosage recommendations. The use of Kratom may cause side effects in some individuals, and we encourage you to discontinue use if you experience any adverse effects.

6. No Resale
Our products are sold for personal use only. You agree not to resell, redistribute, or otherwise commercialize any products purchased from our website without our express written consent.

7. Shipping & Delivery
We will ship orders in accordance with the shipping options you select during checkout. Delivery times are estimates, and we are not responsible for delays caused by third-party shipping carriers or issues beyond our control. Risk of loss or damage to the products passes to you once the products are shipped.

8. Returns & Refunds
Due to the nature of our products, we do not accept returns on opened or used products. If you receive damaged or incorrect items, please contact us within 24 hours of receiving your order, and we will work with you to resolve the issue.

9. Payment
All purchases must be paid in full before products are shipped. We accept various forms of payment, which will be detailed during the checkout process.

10. Limitation of Liability
To the fullest extent permitted by applicable law, NORKOZ is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to any adverse reactions, loss of data, or business interruption.

11. Indemnification
You agree to indemnify and hold harmless NORKOZ 7OH, its affiliates, officers, employees, agents, and contractors from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of our products or your violation of these Terms.

12. Governing Law
These Terms are governed by and construed in accordance with the laws of United States of America, without regard to its conflict of law principles. Any dispute arising from or related to these Terms or the use of our products shall be resolved in the courts of Illinois.

13. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the effective date of the updated Terms will be reflected at the top of this page. Please review these Terms periodically to stay informed of any updates.

14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at: 

(708)-928-5746

By purchasing or using our products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.